How to Set Up Coinbase Authenticator on a New Phone

Setting up Coinbase Authenticator on a new phone is a straightforward process that ensures the security of your account. Whether you’ve upgraded your device or simply need to transfer your authentication to a new phone, it’s essential to follow these steps carefully to avoid any disruptions in your account access. In this guide, we will walk you through the process of setting up Coinbase Authenticator on your new phone.

1. Prepare Your New Phone

Before you begin the setup process, make sure your new phone is fully charged and connected to the internet. Install the Coinbase app from the App Store (iOS) or Google Play Store (Android) if you haven't done so already.

2. Access Your Coinbase Account

1. Open the Coinbase app on your old phone or log in to your Coinbase account via a web browser.
2. Navigate to the security settings. This can typically be found under the "Settings" or "Security" tab in the app.

3. Disable Two-Factor Authentication (2FA) on the Old Phone

1. Locate the option for Two-Factor Authentication (2FA) in your security settings.
2. Click on "Disable" or "Remove" to deactivate the 2FA linked to your old phone.
3. You may be required to enter your current 2FA code to confirm this action.

4. Set Up Authenticator on Your New Phone

1. Once 2FA is disabled, go back to the security settings and select "Enable" or "Set Up" for Two-Factor Authentication.
2. You will be presented with a QR code. Open the Authenticator app on your new phone.
3. If you are using Google Authenticator or another similar app, tap on the "+" sign or "Add Account" and choose "Scan a QR code."
4. Point your phone’s camera at the QR code displayed on the Coinbase app or website. This will add your Coinbase account to the Authenticator app.

5. Verify the New Setup

1. After scanning the QR code, your new Authenticator app will generate a verification code.
2. Enter this code into the Coinbase app or website to complete the setup.
3. Once verified, 2FA should be enabled on your new phone.

6. Backup and Recovery

1. Ensure you have a backup of your new Authenticator setup. Some apps offer backup codes or allow you to export your settings.
2. Store these codes in a secure location to avoid being locked out of your account in case you lose access to your phone.

7. Test the New Setup

1. Log out of your Coinbase account and attempt to log back in using the new Authenticator app.
2. Make sure you can access your account with the new codes to confirm that everything is working correctly.

Troubleshooting Tips

• Lost Access to Old Phone: If you’ve lost access to your old phone and can’t disable 2FA, contact Coinbase support for assistance.
• Authenticator App Issues: Ensure your Authenticator app is up to date and functioning correctly. If not, try reinstalling the app.

By following these steps, you can ensure that your Coinbase Authenticator is properly set up on your new phone, maintaining the security of your account without any interruptions.